1.0 – Our beliefs regarding user privacy and data protection

The following is IMI Solutions beliefs regarding user privacy and data protection:

  • Privacy and data protection are human rights.
  • We have a duty of care to people within our data.
  • Data should only be collected and processed when absolutely necessary.
  • We will never sell, lease or otherwise distribute or make public your personal information.

2.0 – Relevant legislation

This website is designed to comply with the following national and international legislation with regards to data protection and privacy:

By compliance with the above legislation, all of which are stringent, means that this site is likely compliant with the data protection and privacy legislation set out by many other countries and territories. If you are unsure about whether this site is compliant with your own country of residence specific data protection and user privacy legislation, you should contact our data protection officer, details of whom can be found in section 10, for clarification.

3.0 – Personal information that this website collects and why

This website collects and uses personal information for the following reasons:

3.1 – Site visitor tracking

This site uses WP-Statistics to track user interactions. We use this data to determine the number of people using our site, to better understand how they find and use our website and to see their journey through the website.

Although WP-Statistics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you. WP-Statistics also records your internet connections IP address which could be used to personally identify you however Internet Service Providers do not grant us access to any of your personal information based on that IP address. The Australian Communications and Media Authority made submissions to the Australian Law Reform Commission to the effect that while IP addresses uniquely identify computers connected to the internet, the address relates to a computer or other device. It is not linked to an individual and cannot alone identify the individual who is using the machine.

3.2 – Contact forms and email links

Should you contact us using the contact form on our site or via an email link, none of the data you supply will be stored by this website or passed to be processed by any of the third party data processors defined in section 7. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by transport layer security (TLS) meaning that the email content is encrypted before being sent across the internet.

4.0 – How we store your personal information

No personal data collected during your use of the website is stored on our web server and is only stored by the third party data processors mentioned in section 7 below.

5.0 – Cookies do not use cookies to collect information about how you browse the site.

6.0 – About this Website

This website is hosted by GoDaddy with an North American based data centre. Details on GoDaddys privacy policy found on the GoDaddy website here.

7.0 – Our third-party data processor

We use GoDaddy as a third party to process the contact form on our website on our behalf. GoDaddy complies with the legislation set out in section 2.0. These data processes are:

GoDaddy processes data outside the EU, in the USA, but are EU-U.S. Privacy Shield compliant.

8.0 – Data Breaches

We will report any unlawful data breach of this website’s database to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

9.0 – Data Controller

The data controller of the website is: Information Management Integration t/as IMI Solutions, an Australian Private Limited Company

Registered office is:

9 Subway Road
Rockdale NSW 2216

10.0 – Data Controller

Mr Todd Hampson
Technical Director,
Telephone: +612 9567 7500

11.0 – Change to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the changelog below.

11.1 – Changelog


  • Updated policy for GDPR implementation.