Established 1999, 220+ locations
IT delivered anywhere. Quickly. Quietly. Brilliantly.
Established 1999, 220+ locations
IT delivered anywhere. Quickly. Quietly. Brilliantly.
Since 2015
1st choice award
2020
2021
2022
2023
2024
Inventory Managed Items Annually
0+
Annual NMI Verifications
0+
Devices Recycled / Re-sold Annually
0+
Devices Staged & Configured Annually
0+
On-Site Visits Annually
0+
Annual Remote Support Scenarios
0+
Technology delivers the greatest value when it is designed intelligently, deployed efficiently, and supported seamlessly. IMI has the expertise and experience to design, deploy and support solutions across Australia and New Zealand. We provide technology solutions with minimum business disruption and maximum speed to ROI.
Practical design expertise. Delivered at scale. Supported for the long term.
Practical design expertise. Delivered at scale. Supported for the long term.
"There is a lot of trust. We have a very open, honest, frank and collaborative relationship"
"IMI provides high quality staff, and are very responsive."
"We can get stores opened or reopened faster and commit to dates with confidence"
"The project was so successful, I've continued to use IMI ever since"
"The support from the management team is exceptional"
"We rolled out 673 stores in 19 weeks - 3 weeks ahead of schedule"
“IMI is agile and willing to adjust”
"Our networks are now amongst the fastest and most efficient in the Australian university sector"
“Having the IMI team available has made a big difference to the way we are able to adapt and scale”
"We simply would not be able to operate in a country the size and scale of Australia without IMI”
"IMI are incredible, and very, very good at what they do"
"Quite simply the best service providers I have worked with"
"IMI always go above and beyond to deliver service"
What we're thinking about
Planning Your 2027 Rollout: Budgets, Waves and Windows
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Planning Your 2027 Rollout: Budgets, Waves and Windows
Vet Clinics and Optical Retail: Deploying IT in Clinic-Retail Hybrids
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Vet Clinics and Optical Retail: Deploying IT in Clinic-Retail Hybrids
Fuel and Convenience Retail: IT That Works on the Forecourt
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Fuel and Convenience Retail: IT That Works on the Forecourt
Deployment Specialist, MSP or Tech Marketplace: Who Should Run Your Rollout?
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Deployment Specialist, MSP or Tech Marketplace: Who Should Run Your Rollout?
Writing an RFP for IT Deployment Services
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Writing an RFP for IT Deployment Services
Field Services SLAs: What to Ask For and How to Verify It
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Field Services SLAs: What to Ask For and How to Verify It
What our clients think
Real challenges. Real solutions. Real results.
Technology Services
Infrastructure implementation partner for multiple customer projects, delivering
successfully and enhancing IBM’s reputation.
Read Case Study
Hospitals
Additional staff for IT service desk, onsite support and projects, helping to deliver
outstanding customer support.
Read Case Study
Retail & Veterinary
IT procurement, installation, and operational support for retail stores and vet clinics
– getting stores opened faster and freeing up Greencross staff for new projects.
Read Case Study
Grocery Retail
Store technology rollout and support for Coles supermarkets and Liquorland stores across Australia
Read Case StudyTertiary Education
Design and deployment of fast, efficient multi-campus network, enabling students
and staff to communicate and collaborate.
Read Case Study
Health & Aged Care Provider
Supporting the digital transformation of Australia’s largest health and aged care provider
Read Case Study
Quick Service Restaurants
POS hardware and Windows software upgrades to 2000 POS in 560 stores.
Read Case Study
Retail Banking
Technology rollouts and onsite support for a nationwide network of banking
branches.
Read Case Study
Case studies
IMI solves real challenges for real customers. Our case studies show how we accelerate ROI, remove pressure from internal teams, and deliver projects that strengthen operations and elevate customer experience—proving the impact of having a committed integration partner by your side.
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Knowledge
Over our 25 years of serving customers and delivering successful projects nationwide, we’ve built up a bank of knowledge and expertise. Through our Knowledge Bank, (coming to the website in 2026) we share our learnings, thoughts and opinions, tech-talk articles and news from our partners.
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Services
IMI makes integration feel effortless. With the right people, processes and mindset, we manage everything from rollouts and logistics to on-site support and complex project design. We handle the heavy lifting behind the scenes so your business can stay focused and thriving.
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Who are IMI?
IMI was founded on a simple belief: complex challenges deserve technology-smart, human-centred solutions. Our expert team thrives on solving technical problems and delivering reliably, making your project goals our top priority and ensuring every engagement runs smoothly from start to finish.
Learn MoreCase Studies
IMI solves real challenges for real customers. Our case studies show how we accelerate ROI, remove pressure from internal teams, and deliver projects that strengthen operations and elevate customer experience—proving the impact of having a committed integration partner by your side.
LearnCustomers
Our clients come from every sector, but they all share one thing: the need for a dependable partner who listens, collaborates, and delivers with consistency.
That’s why so many of our clients choose to stay with us year after year: because when we’re in your corner, we’re all in.
LearnThat’s why so many of our clients choose to stay with us year after year: because when we’re in your corner, we’re all in.
Services
Our services are designed to make integration feel effortless.
We bring the right people, the right systems, and the right mindset to every project.
Whether it’s logistics, operations, or on-site support, we focus on what matters most: keeping your business moving while we do the heavy lifting behind the scenes.
LearnWe bring the right people, the right systems, and the right mindset to every project.
Whether it’s logistics, operations, or on-site support, we focus on what matters most: keeping your business moving while we do the heavy lifting behind the scenes.
About IMI
IMI was built on a simple belief: complex challenges deserve clear, human solutions.
We’re a team of specialists who thrive on making things work, not just technically, but practically.
LearnWe’re a team of specialists who thrive on making things work, not just technically, but practically.